O Desenvolvimento da História Postal corresponde ao crescimento e à transformação histórica do próprio País

SUMÁRIO

Capitulo I                                                                                        01

INTRODUÇÃO                                                                                01

1.1        – IDENTIFICAÇÃO DA EMPRESA _                                                02

1.1.2 - RAMO DE ATIVIDADE DA EMPRESA:                                                02

1.1.3 - PRICIPAIS PRODUTOS                                                                02

1.1.4 - ÁREA DE ATUAÇÃO DA EMPRESA:                                                03

1.1.5 – HISTÓRICO                                                                        03

1.2- VISÃO ESTRATÉGICA                                                                06

1.2.1 MISSÃO                                                                                06

1.2.2 VISÃO                                                                                        06

1.2.3 VALORES                                                                                07

1.3 OBJETIVOS, RECOMENDAÇÕES, POLÍTICAS E INDICADORES               07 ESTRATÉGICOS                                                                                07

1.3.1 CLIENTE E MERCADO                                                                07

1.3.2 Objetivo Estratégico                                                                        07

1.3.3 Recomendações Estratégicas                                                        08

1.3.4 Políticas                                                                                09

1.3.5 Indicadores estratégicos                                                                10

1.4 RESPONSABILIDADES SOCIAIS                                                        10

1.4.1 Objetivo Estratégico                                                                        10

1.4.2 Recomendações Estratégicas                                                        10

1.4.3 Políticas                                                                                11

1.4.4 Indicadores estratégicos                                                                11

1.5 PESSOAS- RECURSOS HUMANOS                                                12

1.5.1 Objetivo Estratégico                                                                        12

1.5.2 Recomendações Estratégicas                                                        12

1.5.3 Políticas                                                                                12

1.5.4 Indicadores estratégicos                                                                13

1.6 PROCESSOS INTERNOS                                                                13

1.6.1 Objetivo Estratégico                                                                        14

1.6.2 Recomendações Estratégicas                                                        14

1.6.3 Políticas                                                                                15

1.6.4 Indicadores estratégicos                                                                15

1.7 AMBIENTE ORGANIZACIONAL                                                        15

1.7.1 Objetivo Estratégico                                                                        16

1.7.2 Recomendações Estratégicas                                                        16

1.7.3 Políticas                                                                                16

1.7.4 Indicadores estratégicos                                                                17

1.8 ECONÔMICO-FINANCEIRO                                                                17

1.8.1 Objetivo Estratégico                                                                        17

1.8.2 Recomendações Estratégicas                                                        17

1.8.3 Políticas                                                                                18

1.8.4 Indicadores estratégicos                                                                18